Privacy Policy

NeoDefender ("we", "us", "our") respects the privacy of visitors and clients. This Privacy Policy explains what information is collected, how it is used, the choices available, and the rights of individuals whose information is processed.

This policy applies to https://neodefender.com and the services offered by NeoDefender. It does not apply to third-party services linked from our site.

Information collected is used to:

• Respond to inquiries and provide requested services
• Generate pricing quotes through public calculators
• Improve the website and user experience
• Prevent abuse of public API endpoints, including rate limiting
• Comply with legal obligations
• Communicate about products and services you have explicitly requested

We do not sell personal information to third parties. We do not use personal information for advertising targeting.

Information may be shared with:

• Service providers that help us operate the website, including hosting, email delivery, and form processing
• Microsoft and Microsoft partners when delivering Microsoft 365 and Azure services to clients
• Legal authorities when required by law

We require service providers to handle information in accordance with this policy and applicable data protection laws.

Contact form submissions and inquiry data are retained for as long as needed to provide requested services and comply with legal obligations, typically up to seven years.

Server logs and analytics data are retained for shorter periods, typically 90 days to one year.

Depending on your jurisdiction, you may have rights regarding your personal information:

• Access: Request a copy of the personal information held about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of personal information, subject to legal retention requirements
• Opt-out: Opt out of communications at any time
• Portability: Request a copy of your data in a portable format

To exercise these rights, contact us at hello@neodefender.com.

We implement administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. As a Microsoft Solutions Partner for Security, we follow industry best practices including encrypted transport, access controls, and regular security reviews.

No security measure is perfect. We cannot guarantee absolute security of information transmitted over the internet.

This website is not directed to children under 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected information from a child under 16, we will delete it.

NeoDefender is based in Orlando, Florida, United States. If you access this site from outside the United States, your information may be transferred to and processed in the United States, which may have different data protection laws than your jurisdiction.

We may update this Privacy Policy from time to time. The "Effective date" at the top of this page indicates when the policy was last revised. Material changes will be announced on this page.

Questions about this Privacy Policy can be sent to hello@neodefender.com or mailed to:

This Privacy Policy is provided as a general statement of practice and is not legal advice. The text is subject to ongoing legal review.